Privacy Policy.

1. Introduction

Stichting Cancer Support Netherlands ("CSN", "we", "our", or "us") is committed to protecting the privacy of our community members, volunteers, donors, and all those who interact with us. This policy explains how we collect, use, store, and protect personal data, in compliance with the General Data Protection Regulation (GDPR).

2. What data we collect

We may collect and process the following types of personal data:

• Name, email address, telephone number, and contact preferences
• Health-related information you choose to share with us
• Information related to your involvement in our programs (e.g., volunteer role, events attended)
• Passport or BSN number
• Donation details (where applicable)
• Communications and feedback you provide

3. Purpose of data collection

We collect and process your personal data for the following purposes:

• To provide peer support and community engagement services
• To manage volunteer activities and applications
• To respond to inquiries or requests for information
• To evaluate and improve our services
• To comply with legal obligations

4. Legal basis for processing

We process personal data based on one or more of the following legal grounds:

• Your explicit consent
• The necessity of processing for the performance of a contract or service
• Compliance with a legal obligation
• Our legitimate interest in managing the foundation's services and operations

5. Data sharing and third parties

We will never sell your data. We may share data with trusted partners who assist us in delivering our services, such as:

• IT service providers (e.g., secure email or data platforms)
• Peer support facilitators or volunteers (only with your consent)

All third-party service providers are contractually obligated to handle your data in compliance with GDPR.

6. Data retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Volunteer and program data will be reviewed annually for relevance and securely deleted when no longer required.

7. Your rights

Under the GDPR, you have the following rights:

• Access to your data
• Correction or erasure of your data
• Restriction of processing
• Objection to processing
• Data portability

To exercise these rights, please contact us at: info@cancersupportnetherlands.nl.

8. Data security

We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, loss, or disclosure.

9. Cookies and online tracking

If our website uses cookies or analytics tools, users will be informed and given the option to accept or decline tracking in compliance with applicable regulations.

10. Changes to this policy

We reserve the right to update this privacy policy at any time. The most current version will always be available on our website.

11. Contact

Email: info@cancersupportnetherlands.nl
KvK Number: 97406589
RSIN: 868037965